Shipping policy

At Solpre, we are committed to providing a seamless shopping experience, including fast and reliable shipping. Please review our shipping policy below to understand how we process and deliver your orders.

Shipping Timeframes

Free Shipping: We offer FREE standard shipping, with an estimated delivery time of 3 to 5 business days.

Processing Time: Orders are processed within 1 to 2 business days. You will receive a confirmation email with tracking details once your order has been dispatched.

Shipping Coverage

Currently, we only ship to selected countries. We are working on expanding our shipping options, so stay tuned for future updates!

Order Tracking

Once your order has been shipped, you will receive a tracking number via email to monitor your delivery progress. If you do not receive your tracking details within the expected timeframe, please reach out to us.

Shipping Delays

While we aim to meet all estimated delivery times, delays may occasionally occur due to factors beyond our control, such as weather conditions, courier issues, or high demand periods. If your order is delayed, please contact us, and we will do our best to assist you.

Lost or Damaged Shipments

If your order arrives damaged or is lost in transit, please contact our support team at cook@solpre.co within 48 hours of delivery. We will work with you to resolve the issue as quickly as possible.

Contact Us

For any shipping-related inquiries, feel free to email us at cook@solpre.co. Our team is always happy to help!